AI Workforce · A recognition and rewards program that runs itself
Staff recognition tied to real training progress, plus a controlled brand library.
Recognition built into the work is our alternative to a points scheme nobody has time to run.
The business challenge
Staff recognition ran on a manual, points-based rewards scheme that nobody had time to administer, and marketing materials were scattered with no controlled place for teams to find approved assets. In a high-turnover workforce, neither engagement nor brand consistency could be left to manual effort.
What we built
We replaced the old points system with a “win as you learn” model built directly into the training portal, so recognition is tied to real progress and happens automatically as employees complete their training. Alongside it we built a central collaterals library where associates can view and download approved, on-brand materials, with upload rights restricted to managers. Recognition and brand control now run on the platform instead of on someone’s to-do list.
- Recognition tied to real progress
- One library, controlled access
- Brand consistency without the manual work
- Built into the flow of training
- Training-integrated rewards engine
- Role-based permissions
- Collaterals library
- Brand asset management
Assign a task to an agent
Run agent
Queue
- Admissions question
- Drafting HR reply
- Summarizing intake
- Routing support ticket
- Updating client record
- Preparing board summary
- Tagging donor receipts
- Checking eligibility
- Admissions question
- Drafting HR reply
- Summarizing intake
- Routing support ticket
- Updating client record
- Preparing board summary
- Tagging donor receipts
- Checking eligibility
It’s just 3 steps
- Capability
- AI Workforce
- Solution
- Recognition and rewards
- Build
- Custom, not off the shelf
- Data
- Recognition tied to training records
- Data ownership
- The client
- Status
- In Production
